Shipping Policy
Shipping Policy
At NAVANILA – The Organic Life, we are committed to delivering your orders safely and on time. Below is everything you need to know about our shipping process.
1. Shipping Coverage
We currently ship across India. For international orders, please contact us before placing your order.
2. Processing Time
Orders are processed within 1–2 business days.
Orders placed on weekends or holidays will be processed on the next working day.
3. Delivery Time
Metro Cities: 3–5 business days
Other Locations: 5–7 business days
Delivery times may vary depending on your location and courier partner delays.
4. Shipping Charges
Free Shipping on all prepaid orders above ₹[X] (optional – update if you have a threshold).
For orders below the threshold or for COD (Cash on Delivery), standard shipping charges may apply, shown at checkout.
5. Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/email to monitor delivery status.
6. Delays & Exceptions
While we do our best to deliver on time, delays may occur due to:
Natural disasters
Public holidays
Courier service issues